Refund Policy

Refund & Return Policy

Thank you for shopping with Raza Gadgets. Customer satisfaction is our top priority, and we aim to provide a smooth and reliable shopping experience.

Please read our Refund & Return Policy carefully to understand your rights and options regarding returns, refunds, and exchanges.

Visit our website: https://razagadgets.shop

1. Eligibility for Returns

We accept returns under the following conditions:

The product must be unused and in its original packaging.

Return requests must be submitted within 3 days of receiving the order.

A valid reason for return must be provided, such as:

  • Damaged item
  • Defective product
  • Wrong product received

2. Non-Returnable Items

The following items are not eligible for return:

  • Products damaged after delivery due to misuse
  • Used or physically altered items
  • Clearance or promotional products marked as “Final Sale”

3. Return Process

  • To request a return, please follow these steps:
  • Contact us within 3 days of receiving your order.

Share:

    • Your order number
    • Product photos
    • Reason for return

Our support team will review your request and guide you further.

Contact Details:

📱 WhatsApp: 0316-4322236

📧 Email: razagadgets535@gmail.com

Note: Customers are responsible for returning the item unless the product received is damaged, defective, or incorrect.

4. Refund Policy

Once the returned product is received and inspected, refunds will be processed as follows:

Full Refund

Provided if:

  • The return request is approved
  • The item is undamaged
  • All original accessories are included

Partial Refund

May apply if:

  • Accessories are missing
  • The product shows signs of use or damage

Refunds are processed through:

  • Bank Transfer
  • JazzCash
  • Easypaisa

Refund processing time is usually 3–5 business days after approval.

5. Exchange Policy

If you receive a defective or incorrect product, we will offer:

  • A free replacement (subject to availability), or
  • A full refund if replacement stock is unavailable

6. Order Cancellation

Orders may be cancelled before shipment.

Once an order has been dispatched, cancellation is no longer possible. Customers will need to follow the return process after delivery.

7. Contact Us

For any questions regarding returns, refunds, or exchanges, please contact us:

🌐 Website: https://razagadgets.shop

📧 Email: razagadgets535@gmail.com

📱 WhatsApp: 0316-4322236

Thank you for choosing Raza Gadgets.

Your satisfaction is our priority.